SPRINGFIELD, Va.--(BUSINESS WIRE)--
Spok, Inc. today announced that Chambers County Emergency
Services in Anahuac, Texas, selected its critical alerting solution to
improve and expand emergency communications among first responders and
other employees. With the new alerting solution in place, county staff
can now quickly and reliably reach emergency responders, firefighters,
the sheriff’s office, and local hospitals and schools with important
alerts that deal with everything from fires to severe weather events.
“We wanted a new solution we could control and manage in-house,” said
Ryan Holzaepfel, emergency management coordinator for Chambers County
Emergency Services. Along with the need for more reliable coverage was
increasing demand for a system that would work with cell phones,
allowing staff to communicate via text messaging and email if needed.
They also wanted more reliability and flexibility in how they handled
communications. After doing research, Holzaepfel selected Spok’s
critical alerting solution due to its robust, flexible design, audit
trail, and ease of use with a variety of communication devices.
Efficiency was also a consideration. “If you have a large fire and it
will take several departments to manage it, the dispatcher can just
contact a large group of people all at once. With the old system, you
had to contact each person individually, which could delay response,”
said Holzaepfel.
Messages are sent via the solution’s web interface to immediately notify
the appropriate people about anything from critical events to regular
county business. “The sheriff’s office uses it for different groups,
such as animal control, justices of the peace, the arson team, and some
of the judges,” said Holzaepfel. “If there is a weather event, the
operations directors at local hospitals and schools can also be
notified.”
About Spok
Spok, Inc., a wholly owned subsidiary of Spok
Holdings, Inc. (NASDAQ:SPOK), headquartered in Springfield, Va., is
proud to be a leader in critical communications for healthcare,
government, public safety, and other industries. We deliver smart,
reliable solutions to help protect the health, well-being, and safety of
people around the globe. Organizations worldwide rely on Spok for
workflow improvement, secure texting, paging services, contact center
optimization, and public safety response. When communications matter,
Spok delivers. Visit us at spok.com or
find us on Twitter @Spoktweets.
Spok is a trademark of Spok Holdings, Inc.
Spok, Inc.
Jill Asby, 952-230-5363
jill.asby@spok.com
Source: Spok, Inc.
