Inova clinicians receive priority clinical alerts on hospital-issued
mobile devices to make informed care decisions
SPRINGFIELD, Va.--(BUSINESS WIRE)--
Spok,
Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ:
SPOK) and a global leader in healthcare communications, announced that
Inova Health System has chosen Spok
Care Connect® clinical
alerting to deliver priority clinical alarms. The solution helps
prevent potential alarm fatigue by delivering alarm notifications from nurse
call and patient
monitoring systems to clinicians’ healthcare-grade mobile devices.
Inova is a five-hospital health system serving more than two million
people each year from throughout the Washington, D.C. metro area and
beyond. Spok clinical alerting is fully deployed at Inova Fairfax
Hospital, and is being rolled out systemwide over the next year,
encompassing more than 2,500 users.
“We were already using Spok in a variety of ways for clinical
communication within Inova, and we knew we had a solid, reliable
platform to build on,” said Jill Briggs, RN, CPN, pediatrics project
manager, at Inova Fairfax Hospital. “Across multiple critical care
units, Spok enables us to take an enterprise approach to alarm
management. We are preventing alarm fatigue with technology that adapts
to our workflows to eliminate ‘nuisance alarms’ and improve patient
safety.”
Spok clinical alerting integrates with Inova nurse call systems, Rauland
Responder® 5 and Hill-Rom NaviCare®, as well as
the patient monitoring network of bedside devices, which are primarily
GE Healthcare. Spok enables Inova to have the flexibility to customize
alarm management for each clinical unit. Assignment sync, patient
identification, workflow rules, keyword logic, and unique tones for
different patient events help ensure the right clinicians receive alerts
that matter to them on Inova-issued Spectralink clinical smartphones.
Automated escalations, audit trails, and analytics support timely
response to patients in need.
“Spok works very well with the other systems our care teams use
communicate,” said Rebecca Arthur, CPHIMS, ITIL, manager of biomedical
information systems at Inova. “That level of interoperability means
technology adapts to our workflows, rather than the other way around,
and provides timely information to the caregiver in order to make more
informed care decisions.”
Spok clinical alerts are received by Inova clinicians on Spectralink
PIVOT® 87-Series clinical smartphones. Inova selected Spectralink,
a Spok partner, for the seamless integration with Spok and its EHR
system, Epic®. Deciding factors for choosing PIVOT include
its screen size, which is large enough to clearly read complete alert
notifications and messages and effectively navigate the EHR, and its
rugged durability.
“Inova has worked diligently to develop a unified communication system,
and Spok is proud to be the platform that supports their vision,” said
Vincent D. Kelly, chief executive officer of Spok, Inc. “Intelligent
clinical alerting combats alarm fatigue and reduces clinician burnout,
which are two top challenges for healthcare today.”
About Inova Health System
Inova is
a global leader in personalized health, which leverages precision
medicine together with more patient-centric services to predict, prevent
and treat disease, enabling individuals to live longer, healthier lives.
At Inova, we serve more than 2 million people each year from throughout
the Washington, DC, metro area and beyond.
We are shaping the future of health through our integrated network of
hospitals, primary and specialty care practices, emergency and urgent
care centers, outpatient services and destination institutes. Our
commitment to health and wellness is further reflected in our
sustainable practices. Inova is home to world-class researchers, expert
medical specialists and renowned scientists, who are driving innovation
to improve patient care, prevent disease and promote wellness. For more
information, visit inova.org,
or find Inova on Facebook, Twitter and LinkedIn.
About Spok
Spok, Inc., a wholly owned subsidiary of Spok
Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Virginia,
is proud to be the global leader in healthcare communications. We
deliver clinical information to care teams when and where it matters
most to improve patient outcomes. Top hospitals rely on the Spok Care
Connect® platform to enhance workflows for clinicians,
support administrative compliance, and provide a better experience for
patients. Our customers send over 100 million messages each month
through their Spok® solutions. When seconds count, count on
Spok. For more information, visit spok.com or follow @spoktweets on
Twitter.
Spok is a trademark of Spok Holdings, Inc. Spok Care Connect is a
trademark of Spok, Inc.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181031005051/en/
Spok, Inc.
Jill Asby, +1-952-230-5363
jill.asby@spok.com
Source: Spok, Inc.