SPRINGFIELD, Va.--(BUSINESS WIRE)--
Spok,
Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ:
SPOK), a global leader in critical communications, today announced that
tangible results of implementing Spok's solutions are being demonstrated
in many hospitals throughout the country. In fact, Spok customers have
achieved notable improvements in staff efficiency and patient care
coordination workflows throughout their organizations using Spok Care
Connect® solutions. These hospitals and health systems are
reporting improvements, including faster code call processes, compliance
with Joint Commission standards, reduced patient discharge times, and
increased patient satisfaction.
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(Graphic: Spok)
“Response time is a critical factor in patient care, and for Spok, the
patient experience is really the focus. The outcomes these organizations
have achieved are remarkable, and we’re proud to play a key role in
helping their clinicians to deliver excellent patient care every day,”
said Hemant Goel, President of Spok, Inc. “Hospitals today face many
communication challenges, and the Spok Care Connect suite offers a
unified platform to strengthen workflows across many different areas of
the organization.”
“We have seen improved productivity of our clinical staff and improved
satisfaction,” said Michelle Jones, executive director of the
Presbyterian Customer Service Center. “But the best result has been our
ability to improve patient satisfaction. With better, more efficient
communications, we have allowed our clinicians to focus on making the
patient experience the best it can be.”
See customer success statistics in Spok’s new infographic, “The
ROI of Communication Technology.”
About Spok
Spok, Inc., a wholly owned subsidiary of Spok
Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is
proud to be a leader in critical communications for healthcare,
government, public safety, and other industries. We deliver smart,
reliable solutions to help protect the health, well-being, and safety of
people around the globe. Organizations worldwide rely on Spok for
workflow improvement, secure texting, paging services, contact center
optimization, and public safety response. When communications matter,
Spok delivers. Visit us at spok.com or
find us on Twitter @Spoktweets.
Spok is a trademark of Spok Holdings, Inc. Spok Care Connect is a
trademark of Spok, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160518005235/en/
Spok, Inc.
Jill Asby, +1-952-230-5363
jill.asby@spok.com
Source: Spok, Inc.
