Spok Rated #1 Secure Communications Platform for Hospitals and Health Systems for the Third Consecutive Year
Dec 02, 2019 9:33 AM
Voted top-rated cybersecurity solution, software and service by healthcare industry clients in
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“We understand that secure, reliable communication is a top priority for our customers and I am proud that our team has achieved top honors in this survey for the third consecutive year,” said
Spok received the highest honors for customer satisfaction in eight of the 18 copyrighted key performance indicators
- Strategic alignment of customers goals and clients’ mission
- Innovation and optimization
- Trust, accountability, transparency, ethics
- Integration and interfaces
- Reliability
- Viability and managerial stability
- Data security and backup services
- Best of breed technology and process improvement
Spok also received functional subset honors for top vendor for hospitals under 100 beds, hospitals 101-300 beds, and health systems and corporations.
“This research is especially important because the Joint Commission’s review of sentinel event data is consistently identifying poor communications as a leading root cause of serious injury or death related to patient care,” said
“To earn top honors in this category year after year shows Spok solutions are meeting the demands of growing health systems at a time when they need reliable and secure care team communications more than ever,” added Kelly.
For the full rankings and methodology click here.
About Spok
Spok is a trademark of
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+1 (952) 230-5584
Katlyn.nesvold@spok.com
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