SPRINGFIELD, Va.--(BUSINESS WIRE)--
Spok, Inc. today announced that UCSF Medical Center in San Francisco has
completed a project to upgrade its suite of Spok® solutions for both
patient care and the call center. The latest versions of the Spok operator
console, web
directory, on-call
scheduling, and clinical
alerting solutions will enable UCSF to improve communications
throughout the hospital. The addition of system redundancy will also
enhance the entire communications platform with an extra layer of
security and reliability.
“We are consistently fortifying our communication infrastructure to
provide our clinicians tools that will improve daily workflows and
patient care,” said Otto Fung, IT infrastructure project manager and
team lead at UCSF Medical Center. “Upgrading to new versions of
solutions allows us to expand usage throughout the hospital, and
implementing an additional server will support continuity in the event
of an emergency.”
The immediate availability of updated schedules means the right person
can be reached at all times, enabling nurses and physicians to easily
coordinate patient care. Several departments new to Spok’s on-call
scheduling capabilities are already seeing time savings as they manage
these critical schedules and locate the appropriate on-call staff
members.
About Spok
Spok, Inc., a wholly owned subsidiary of Spok
Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is
proud to be a leader in critical communications for healthcare,
government, public safety, and other industries. We deliver smart,
reliable solutions to help protect the health, well-being, and safety of
people around the globe. More than 125,000 organizations worldwide rely
on Spok for workflow improvement, secure texting, paging services,
contact center optimization, and public safety response. When
communications matter, Spok delivers. Visit us at spok.com or
find us on Twitter @Spoktweets.
Spok is a trademark of Spok Holdings.
Spok, Inc.
Jill Asby, 952-230-5363
jill.asby@spok.com
Source: Spok, Inc.
