SPRINGFIELD, Va.--(BUSINESS WIRE)--
Spok, Inc. today announced that St. Michael’s Hospital in Toronto, Ont.,
has selected Spok® Critical Test Results Management to
streamline the test results process for physicians. The system will
enable St. Michael’s clinicians to determine treatment plans faster by
sending patients’ Radiology
reports directly to physicians who ordered the tests – wherever they
are. The hospital has relied on Spok for its operator
console and web
directory for several years and wanted to build upon that existing
communication platform for additional efficiency.
St. Michael’s decided to replace its previous critical test results
management tool when it upgraded its picture archiving and communication
system (PACS) earlier this year. “Spok Critical Test Results Management
is a feature-rich solution that allows us to integrate with our existing
Spok solutions for improved communication throughout the hospital,” said
Frank Garcea, deputy CIO. “In addition to incorporating lab and
radiology alerts, Spok’s solution interfaces with the EMR to receive
critical results. It has truly helped us customize our workflows and
save clinicians time every day. The Emergency Department loves receiving
notification of results in a timely manner.”
“Radiologists at St. Michael’s Hospital are very happy with it,” said
Dr. Dowdell, radiologist in chief. “Spok gives us an efficient,
closed-loop system to monitor the communication and acknowledgement of
the critical imaging results we send to the Emergency Department.”
In addition to the workflow improvements, Garcea notes that the audit
trail is an important benefit to the solution. “All communications are
logged into a database, so there are no questions about what was
communicated, when, and to whom—it’s all tracked.”
About St. Michael’s Hospital
St. Michael’s Hospital is a Catholic teaching and research hospital
founded by the Sisters of St. Joseph in 1892 to care for the sick and
poor of Toronto's inner city. Affectionately known as the Urban Angel,
St. Michael’s is renowned for providing exceptional patient care. As
downtown Toronto’s adult trauma centre, the hospital is a hub for
neurosurgery, complex cardiac and cardiovascular care, diabetes and
osteoporosis care, minimally invasive surgery, and care of the homeless
and disadvantaged. St. Michael’s is also one of the province’s major
sites of care for critically ill patients.
Fully affiliated with the University of Toronto, St. Michael’s provides
outstanding medical education to healthcare professionals in more than
23 academic disciplines. Home to the Li Ka Shing Knowledge Institute,
made up of the Keenan Research Centre and the Li Ka Shing International
Healthcare Education Centre, the hospital is among the first in the
world to bring together researchers, educators and clinicians to take
best practices and research discoveries to patient bedsides faster.
About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ:
SPOK), headquartered in Springfield, Va., is proud to be a leader in
critical communications for healthcare, government, public safety, and
other industries. We deliver smart, reliable solutions to help protect
the health, well-being, and safety of people around the globe. More than
125,000 organizations worldwide rely on Spok for workflow improvement,
secure texting, paging services, contact center optimization, and public
safety response. When communications matter, Spok delivers. Visit us at spok.com or
find us on Twitter @Spoktweets.
Spok is a trademark of Spok Holdings.
Spok, Inc.
Jill Asby, +1 952-230-5363
jill.asby@spok.com
Source: Spok, Inc.
